Growing a guesthouse is genuinely hard work. You found a property. You furnished it. You figured out pricing. You built a reputation, one guest at a time, through good service and word of mouth. And at some point in that journey, you put together a system for managing your bookings — a notebook, a spreadsheet, […]
It usually starts innocently enough. A guest sends a message: “Hi, do you have a room available for Friday night?” You check your notebook, confirm it’s free, reply yes, and ask for their name. They send it. You write it down. The booking is done. It worked. So you kept doing it. Then came the group chats. […]