Growing a guesthouse is genuinely hard work. You found a property. You furnished it. You figured out pricing. You built a reputation, one guest at a time, through good service and word of mouth. And at some point in that journey, you put together a system for managing your bookings — a notebook, a spreadsheet, […]
Walk into almost any hotel lobby in Kenya, Uganda, or Tanzania and ask a guest how they want to pay. Most of the time, the answer is M-Pesa. Mobile money is not a trend in East Africa. It is infrastructure — as fundamental to daily financial life as a bank account is in Europe or […]